Leasing Consultant (Temporary)

Location: Owings Mills, MD
Schedule: Monday-Friday, 9:00 AM-6:00 PM, with occasional Saturday coverage required
Employment Type: Temporary Assignment
Potential for Hire: Strong opportunity for long-term or permanent placement based on performance and business needs

Position Overview

We are seeking a customer-focused and detail-oriented Leasing Consultant to support the daily operations of a residential apartment community in the Owings Mills area. This role is ideal for someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in delivering exceptional service.

The Leasing Consultant will assist with leasing activities, resident communication, administrative tasks, and community engagement while helping create a positive experience for prospective and current residents.

Key Responsibilities

• Serve as the first point of contact for prospective residents, visitors, and current tenants.
• Answer phones, respond to email and online inquiries, and schedule appointments.
• Conduct property tours and provide information on available apartment homes and community amenities.
• Follow up with prospective residents and assist them through the application process.
• Process applications, lease documentation, and resident paperwork accurately and timely.
• Maintain resident and prospect files in accordance with company standards.
• Address resident concerns professionally and escalate issues when necessary.
• Receive and document service requests and follow up on resident satisfaction.
• Track leasing activity, prospect traffic, and community outreach efforts.
• Assist with resident events, marketing initiatives, and community engagement activities.
• Support general office operations, including filing, data entry, scanning, and other administrative duties.
• Ensure compliance with Fair Housing and company policies.

Qualifications

• Previous experience in customer service, hospitality, retail, administrative support, sales, or leasing.
• Strong verbal and written communication skills.
• Professional, polished, and customer-focused demeanor.
• Ability to multitask and stay organized in a busy environment.
• Strong attention to detail and follow-through.
• Ability to handle sensitive and confidential information appropriately.
• Basic computer proficiency, including email and data entry.
• Experience operating standard office equipment.
• Valid driver's license and reliable transportation.
• Availability to work Saturdays as needed.

Preferred Qualifications

• Apartment leasing experience.
• Property management experience.
• Familiarity with Yardi or other property management software.
• Strong sales and relationship-building skills.

Physical Requirements

• Ability to sit, stand, walk, and move throughout the community as needed.
• Ability to occasionally lift up to 10 pounds.
• Ability to work outdoors during property tours and community activities.

Why Consider This Opportunity?

• Gain valuable experience in the property management industry.
• Work with an established and supportive onsite team.
• Opportunity to showcase your skills and be considered for future long-term employment opportunities.
• Fast-paced, people-focused work environment with room for growth.